FAQ

Who are perfumesonline.ie?

We are a fully Irish owned family business selling authentic designer perfumes exclusively in Ireland, for up to 60% cheaper than retail shops. 

How do I know that the products you sell are genuine?

We source all our products directly from our supplier within Europe. The firm is one of the most reputable and leading distributors based in Europe who have been supplying designer branded perfumes to major retailers around the world since 1952.

Then why are your products so cheaper than retail shops?

Even though we source our perfumes from the same source as some of the major European retailers, our business model requires much less overheads. Also, we charge a minimum margin on our products and pass on the huge savings into our customers’ wallet.

Why do you have two separate collections?

We have divided our huge selection of perfumes into two separate collections :

  • Next Day Delivery Collection: A carefully selected limited collection of bestseller perfumes which are stocked in our Irish warehouse and will be delivered the Next Working Day if ordered before 5pm.
  • Standard Delivery Collection: Thousands of products from almost every major brands are available in this collection. These are directly dispatched from our supplier's warehouse located in France and Spain and the delivery will take around 4 to 7 working days. 

What if I cannot find what I am looking for?

Currently we have 1000’s of Genuine Designer Perfumes in our stock, but if your favorite ones are not listed, please feel free to Contact Us and we will get back to you ASAP with the availability and a price quote.

How long it will take to receive my order?

Perfumes from our Next Day Delivery Collection will be delivered the next working day if ordered before 5pm. They are delivered by Fastway Couriers and are fully trackable.

Orders from Standard Delivery Collection will take 4 to 7 working days, which are fully trackable and fulfilled by GLS Couriers. For detailed information please refer to our Delivery information. 

Do you do FREE SHIPPING? 

Delivery is Free when you purchase more than one item. Please note that your shipping charge will be deducted at checkout.

Please note that you will have to choose products from the same collection; that is from our Next Day Delivery or Standard Delivery Collection in order to be eligible for the FREE SHIPPING.

All other orders will be charged a flat shipping fee of €4.80.

Do you ship Internationally?

At the moment we only ship to the Republic of Ireland. Please refer to our Delivery page for further information.

Can you do next day delivery?

Yes. We have a carefully selected Bestseller Collection which can be delivered the Next Working Day if ordered before 5pm.

Can I return my products?

Yes you can. You can return your products up to 60 days from your purchase date. For details and T&C's please refer to our Return Policy

How secure is my data and purchase? 

At perfumesonline.ie cyber security is one of our core strengths. We have devoted a lot of time and money to make one of the most secure online retail websites in Ireland.

Perfumesonline.ie can boast of Level 1 Payment Card Industry Data Security Standard (PCI DSS) which is the highest level of compliance certification in PCI DSS.

Unlike the majority of online shops that use only 128-bit encryption, and only use SSL technology for their payment transaction, we use a highly secure sockets layer (SSL) which is encrypted in all stages of your journey through our website and our SSL certificate uses 256-bit encryption technology which is used by major banks around the world and is 2^128 times stronger than 128-bit encryption.